Thursday, February 21, 2013

Week 3 EOC: My Demographics

One thing that all of the Millennials have in common is their utter fluency and comfort with digital technology. They don’t just embrace technology, it’s a way of life. The Millennials were the first generation to grow up in a world filled with computers, cellphones, satellite TV, iPods, and online social networks. A recent study found that 91 percent of Millennials are on the Web, making up 32 percent of all U.S. Internet users. According to another study, 77 percent of Millennials frequent social networking sites and 71 percent use instant messaging. ( Marketing, Armstrong & Kotler page 74.) Yes I really can relate to my generation, first with the use of technology. My iphone goes where ever I go, im a big fan of iphones. The use of computers is slim, I actually caion carry my ipad with me, its more convient and gets a better use of it. Online shopping is really popular in my genreation so the use of my cell phone and ipad is all the time. Another big inventon in my generation is the social networking a good and bad thing. Me personally is not a big fan when it comes to the social networks, drama, arguements, and impressing the public is all that its about.

Wednesday, February 20, 2013

Week 1 EOC: Great Customer Service

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Great Customer Service


A great time I received great customer service was when I entered the Michael Kros store back home in Kansas City, Missouri. Immediately when I walk into the store a tall beautiful lady with a big smile greeted me and she offered me a glass of water. My first impression was, these ladies are just really nice or they want to make sales.  After the great introduction I was amazed how the store was set up, white with bright lights! I went over to the shoe section and before I could even say size the tall women was already right they’re saying was size would you like ma’am. I was once again impressed on their customer service. It wasn’t over the top or freaking me out, it was sincerely great service. When they brought me out the shoes I was very excited to try them on, it was like my lucky day they were having a grand opening sale with 40% off any merchandise. Great service with a great price to match was just making my day even better. As I continued to look around I notice more and more good merchandise, the lady was even kind to look up extra sizes, styles, and colors for me. Imagine a retailer with service so good its customers wish it would take over the Internal Revenue Service or start up an airline. It might sound like a marketing fantasy, but this scenario is reality for 9-year-old Zappos.com. At Zappos, the customer experience really does come first—it’s a daily obsession. Says Zappos understated CEO, Tony Hsieh (pronounced shay), “Our whole goal at Zappos is for the Zappos brand to be about the very best customer service and customer experience.” (Marketing pg.7 Armstrong & Kotler.)This is another great way of showing custom service I was so amazed and impress with there service I signed up for there client list and been satisfied ever since.

Week 1 EOC: My Voice


My voice
A fashion student with an imagination that runs wild with creativity on a wardrobe can cause my life to be insane. Keeping up with the latest, hot styles or the hot new look can cost you a pretty penny.  Growing up in a household full of girls only meant two things: shopping and attitudes throughout the whole house. Also going to two main places, the mall or grocery store. The mall is my life, home away from home, the fun in putting outfits together is a feeling I can’t explain, shows my love for the fashion world. Expensive taste is my style, my mother always laugh at me and says you love the expensive things in life and don’t even know where it came from or who made it. Having my first pair of Christian Louboutians as a Christmas gift only made my taste for fashion a little more expensive. In reality I work hard for everything I have, working fifty hours plus a week just to spend my check on a pair of shoes is not the life I will live. I came to college to show, express, learn and grow in the fashion industry.  Show my passion for fashion and move forth in the real world. Starting a new journey in my life is amazing and scary at the same time, I made a pledge to self, you will work towards what you love, your determination will get you there so don’t let your head explode on the ride to the top.

Tuesday, February 19, 2013

Week 2 EOC: Boston Consulting Group/ Video Games

The market for games  is on the take over for smart phones. The market growth rate for games on smart phones is in the high star market. When you think about where you play most of your games, the first place comes to mind is your phone. Popular games angry birds, temple run , ruzzle , just to name a few. I love smartphone games! If I have two minutes to spare – or two hours – you will more than likely find me reaching for my smartphone and firing up one of my all-time favorites games. Whether I’m chasing a new high score in Temple Run or trying to take down one of my girlfriends in Words With Friends, there is nothing better than losing myself in a little mobile distraction. "http://www.verizoninsider.com/Home/InsiderBlog/2012/09/The-Best-Smartphone-Games" That was a direct quote from a person who loves to play games on their smartphone. Games on smartphones is definitely number one when it comes to gaming.